Professional Services
When your systems are down,
the meter stops.
In a professional services firm, your people bill by the hour — so every hour they can't work is revenue you never get back, on top of the client who's still waiting. Blue Fox Group keeps the technology your firm runs on dependable and out of the way, so your team stays billable and your clients stay served.
Every IT company says they have a vCIO. Few can tell you what that actually means.
We wrote the guide that spells out the difference — what a real strategic IT partner does, and the questions worth asking before you trust one with the systems your firm bills on.
What practices say
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Anytime I have an issue with our server, Blue Fox is always right there to fix it. Most recently: all of the incoming calls in our office were only ringing in on my phone line. Once the request was put in, it was only a matter of a couple hours and the phone lines were fixed to ring in on all 6 lines in the office. Thank you, Blue Fox. I appreciate all they do for us.
Carol Dyster
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Blue Fox Group has set the bar high for tech and phone support services. Their unwavering commitment to excellence, technical prowess, and customer-centric approach make them a true standout in the industry. I'm grateful for their support, and I look forward to continuing our partnership in the future.
Cynthia Smith
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My company uses Blue Fox Group for support of our phone system. They quickly solve the small problems and took me through a major phone upgrade flawlessly. They take ownership of your problems and solve them in a professional and courteous manner. I highly recommend Blue Fox Group.
Michael Bronski
From the blog
Here's what we hear from firm owners before they call us.
Downtime you're paying for twice.
When systems go down, you're still paying salaries while no one can bill — and the client work that pays those salaries sits untouched.
Deadlines that don't wait for IT.
Filings, closings, and client deliverables have hard dates. A tech failure at the wrong moment doesn't just cost hours — it puts the whole engagement at risk.
Client data you're trusted to protect.
Your clients hand you their most sensitive information. A breach isn't just a compliance problem — it's the trust your firm is built on, gone in an afternoon.
A team doing IT instead of billable work.
Every hour a partner or associate spends fighting technology is an hour that isn't serving a client or bringing in revenue.
IT that reacts instead of prevents.
Most firms only hear from their IT company after something breaks — after the billable hours are already lost.
We don't sell tools,
we sell a process
Any IT company can sell you antivirus, backup, and monitoring. Those are ingredients — not a guarantee that your firm can keep billing tomorrow if something fails today.
The difference isn't in the list of services
Here's what makes us different, and it isn't a longer list of tools. Any IT company can sell you antivirus, backup, and monitoring — those are ingredients, and on their own they don't tell you whether your firm can bill tomorrow if something fails today.
What keeps a firm productive is a process: a partner who understands how you make money, holds your technology to a defined standard, and builds a plan that keeps you ahead of problems instead of chasing them after billable time is gone. That's the job of a real virtual CIO — a term most IT companies use loosely, and we don't.