Phone Solutions That Keep You Connected

Phone Solution
Delivering Consistent Customers Service Requires A Variety Of Ways To Communicate

When you partner with Blue Fox for your telecommunication needs, we'll start where it matters most—assessing your company's unique situation. We'll help you find a technology that keeps your company connected and craft a telecommunications business continuity plan so that when things don't go right you are always able to communicate.

Phone
Onsite Phone System
Private Cloud
Business Phone Services
Cloud Center
Cloud-Based Phone System
Contact Center
Contact Center Solutions
Collaboration
Collaboration Tools
Mobility
Mobility
Applications
Advanced Applications
Phone Analytics
Phone Analytics
SD Wan
SD Wan Cloud Performance
ShoreTel Support Partners
ShoreTel Support Partners
Phone
Onsite Phone System
Onsite Phone System

VoIP stands for Voice over Internet Protocol. Using a group of technologies and methodologies, this communication system transmits voice and multimedia content over the internet. VoIP has the ability to convert analog audio signals – like those you hear when talking on the phone – to digital data.
Want to know how VoIP phone systems work and why your business needs it?

Private Cloud
Business Phone Services
Business Phone Services

Maintain your ability to control software updates and manage your own phone system while combining the applications, features, and redundancy of a cloud-based system. Our unique private/public phone offering gives you on-site controls combined with a geo-redundant data centers, and advanced features and apps only found in a cloud system. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they're are in an office, on the road, or working from home.

Wondering how these business phone services can help your company grow?

Cloud Center
Cloud-Based Phone System
Cloud-Based Phone System

Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications (including cloud VoIP systems) are located in a secure data center, and Blue Fox Group takes responsibility for owning, configuring and managing all of your business communications for you.

Interested in finding out more about hybrid cloud solutions for small business?

Contact Center
Contact Center Solutions
Contact Center Solutions

Delivering a satisfying customer experience is a top priority for most organizations today, and the responsibility of managing that experience has never been more complex. The right contact center solution can make it easy to optimize your resources, improve response times, route calls effectively, and access account data-making interactions simple for your customers and your teams. Discover everything you need to know in order to purchase the right Contact Center solution for your business with our free 12-month interactive planning guide.

Collaboration
Collaboration Tools
Collaboration Tools

Many small business employees work from home or remote locations. That makes collaboration more challenging - and more important. With our applications, you can collaborate the way that works best for you, including voice and video calling, instant messaging and web presentation from any device and any location.

Mobility
Mobility
Mobile Devices

Communications are as personal as our mobile devices. Mobility helps channel the power to be productive to the entire team. Employees enjoy the same feature-rich voice, video and collaboration tools that they enjoy from the office phone from any device, anywhere in the world.

Applications
Advanced Applications
Advanced Applications

Discover a robust library of advanced communication applications. Integrated CRM and ERP integrations give you the power to quickly perform daily tasks and improve team performance. Certain phone platforms allow you to customize apps to fit your communication and contact center needs without having to program or purchase advanced tools. Ask the Blue Fox team about how you can boost productivity using the power of communication applications.

Phone Analytics
Phone Analytics
Business Phone Analytics

Business phone analytics provide a robust suite of web-based tools that provide enterprise-level analytics that can be used to make highly informed business decisions. Analyze and manage your extension summary and call detail, call routing, agent performance and hold times from a customized dashboard view. Spend less time managing customer reps, with easy-to-understand reports and dashboards that show you how you're doing.

SD Wan
SD Wan Cloud Performance
SD Wan Cloud Performance

With SD-WAN, remote sites are connected over low-cost Internet links secured by VPN. MPLS-like reliability is provided through multiple uplinks with load balancing capabilities, intelligent path control, and automatic failover. The result is better cloud performance at a substantially lower cost.

ShoreTel Support Partners
ShoreTel Support Partners
ShoreTel Support Partners

Our Arizona ShoreTel support team is made up of certified ShoreTel engineers that provide the very best and deepest knowledge of how your system works. If you have a ShoreTel system already or are looking to upgrade to at purchasing a ShoreTel Mitel Connect phone system, connect with us.

Call Center & Customer Experience