Although you’ll work with experts who understand the newest trends, you’ll never feel pressured to adopt the latest technology. Whether we support your legacy system or transition you to a cost-effective Internet Protocol (VoIP) service, our solution will only be what is best for your business.
On-site telecommunication solutions help you retain operational control over your phone services. When you partner with Blue Fox, you’ll gain an IT team who understands that some companies aren’t ready to abandon on-site phone systems.
A hybrid phone solution manages your PBX applications while allowing you to still retain an on-site, hardware-based phone service.
If you’re debating between an on-site PBX system and a cloud-based system, this solution provides you the best of both worlds—you won’t have to choose one over the other. This hybrid technology is ideal for multi-location companies. Your company’s headquarters can enjoy the on-site phone system while your other branches can stay connected to your system through the cloud technology—and no one will know the difference.
Cloud computing—which is also often called “hosted” or “software as a service” (SaaS)—is an increasingly easy way to communicate. Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications (including cloud VoIP systems) are located in secure data centers, and Blue Fox Group takes responsibility for owning, configuring, and managing all of your business communication for you.
At Blue Fox Group, we consider cloud an important component of your ability to extend your team to any location while be available to your customers whenever they need to reach you.
CONTACT CENTER SOLUTIONS
Have a multi-national call center that operates globally 24/7/365? Need a way to make your small start-up appear as professional as the big guys? ShoreTel Connect Contact Center is your best choice. With IP telephony, multi-modal communications tools, robust reporting features and application integration built right in, Connect Contact Center outshines the competition–and will make your team a star performer for your bottom line.
Application integration can deliver on the promise of unified communications by tying organizational communications into core business processes. These innovative solutions help to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The result is a more efficient and profitable enterprise, increasing the return on investment of both the communications platform and the customer’s existing business applications.