Phone Solutions 2017-10-27T16:44:27+00:00

Phone Solutions That Keep You Connected

Work with the seasonsed communication experts who can help you find a flexible, easy to use solution to meet all of your internal, external, remote and contact center communication needs.

DELIVERING CONSISTENT CUSTOMERS SERVICE REQUIRES A VARIETY OF WAYS TO COMMUNICATE

When you partner with Blue Fox for your telecommunication needs, we’ll start where it matters most—assessing your company’s unique situation. We’ll help you find a technology that keeps your company connected and craft a telecommunications business continuity plan so that when things don’t go right, you are always able to communicate.

CHOOSING A PHONE SYSTEM THAT MEETS YOUR BUSINESS NEEDS

Enterprise Phone Solutions

Enterprise Business Solutions

Integrate your organization with a communications approach that is reliable, secure, and interoperable with current systems.  Maximize your business with systems that are robust and scalable up to 65,000 users, featuring deployment and integration flexibility, while protecting your current investment.

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Midsize Business Solutions

Modern business communications demand a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and web conferencing.  Bring these tools together in an integrated system that facilitates seamless communications anywhere, anytime, over any device.

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Small Business Solutions

Small Business Solutions

Every business has their own way of communicating.  Whether you are 5 employees or a 100 employee business, you need the tools, collaboration and remote access capabilities to enable your team to communicate and be productive.  There are no longer any limits to your ability to communicate.

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POWERING COMMUNICATION CONNECTIONS

CLOUD

Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications(including cloud VoIP systems) are located in a secure data center, and Blue Fox Group takes responsibility for owning, configuring and managing all of your business communications for you. 

HYBRID

If you’re debating between an on-site PBX system and a cloud-based system, this solution provides you the best of both worlds–you won’t have to choose one over the other.  Take advantage of an on-site phone system while other branch offices communicate through cloud technology–and no one will know the difference.

ONSITE

Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications(including cloud VoIP systems) are located in a secure data center, and Blue Fox Group takes responsibility for owning, configuring and managing all of your business communications for you. 

In business, no two clouds are identical.  Fortunately, there’s a whole continuum of deployment options available to fit your goals and your budget.  Whether you’re looking to move your applications into the cloud or create a hybrid between the two, you have simple, flexible options to connect even the most remote team.

CALL CENTER & CUSTOMER EXPERIENCE

The Call Center Solution

Delivering a satisfying customer experience is the top priority for most organizations today, and the responsibility of managing that experience has never been more complex.  The world of the contact center is forever evolving with greater demand on your team to communicate through the customer’s preferred media such as social media, SMS, web chat and email.

With IP Telephony, multi-modal communications tools, robust reporting features, and application integration, you make and Connect Contact Center outshines the competition–and will make your team a star performer for your bottom line.

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DIFFERENTIATE YOUR BUSINESS WITH CUSTOM COMMUNICATIONS APPS

Custom applications and better ways to communicate with your clients through alerts, updates or any other auto-notifications that would have cost you development dollars in the past is now built right into your phone system.  Set your company apart with voice and SMS apps that deliver personalized customer experiences while enhancing productivity.

  • Self-Service — Automate everyday interactions with convenient ways to access account information, make payments, activate services and more.
  • Notifications & Reminders — Automatically send receipts, order confirmations, appointment reminders or payment notices.
  • System Alerts — Stay on top of critical situations by triggering outage or status alerts based on specified system thresholds.
  • Customer Engagement — Engage customers with feedback surveys, polls, and mobile marketing promotions.
  • App Integrations — Integrate and extend backend systems like your CRM or help desk with IVRs or data processing for seamless workflows.
COMMUNICATE BETTER — START A CONVERSATION