Complete IT Cloud Services & Support
IT Complete Cloud includes base package services found in the IT Essentials & IT Complete plans plus Back-Up, Multi-Factor Authentication, and Secure Access to your cloud desktop from any device, anywhere, at any time. Don't just move your IT infrastructure to the cloud, select a plan that helps you migrate and protect your operations in the cloud.
VIRTUAL SERVER & DATA CENTER SERVICES
Data Center services monitor your network, virtual assets, and endpoints for alerts, irregularities, and updates. Anti-virus, anti-malware & anti-phishing protect all virtual assets against intrusion ensuring you are always up and running. Services include:
- Centralized administration
- Microsoft security patching and updates
- Programmed Auto-maintenance on Your Equipment
- Application, Performance & Hardware Monitoring
- Remote Support Access
- Automated Monitoring Alerts: which help
limit unexpected expenses and time
troubleshooting unforeseen issues
- Anti-Virus, Anti-Malware, Anti-Phishing
Blue Fox Group fully reviews and documents your environment at the time of onboarding. Our experienced technicians will perform a thorough “discovery” of your environment, noting existing equipment, set up, possible security weak points and other critical items. This information is then documented allowing us to provide technical support as needed.
The key feature provides additional security in the cloud by adding protection in layers, helping to prevent intruders from gaining access to critical systems in the cloud.
Automatic back-up ensures your data is backed-up professionally and safe while protecting against data loss from natural disasters, fires, corrupt data, and accidental file deletion.
ENHANCED ASSET MANAGEMENT
We will provide insight into all of the devices which make up your IT environment, providing status on equipment warranty, end of life and system information designed to help you stay abreast of updates and changes, as they pertain to your technology investment.
SECURE CLOUD ACCESS
Gain secure cloud access to all of your cloud devices and applications from any place or device --without the need for VPN or remote access software.
SUPPORT DESK SERVICES
You will receive 8x5 full support with 24x7 Level Support so that you get the help you need whenever you need it.
VIRTUAL CIO & ACCOUNT MANAGEMENT SERVICES
Enjoy the benefits of working with an assigned account manager providing you with on-site Technical Alignment visits and Business Reviews to ensure you are utilizing your technology to your competitive and operational advantage.
Plan Features & Pricing
Reduce unpredictable costs. Leverage technology to elevate your IT team to a strategic level of planning and gain the expertise of a dedicated IT team who solves complicated problems every day with a complete managed support package.