Complex Projects

Complex Projects Are Just That

They are the projects that span across the entire network and touch multiple parts of the business.

Complex projects often touch the network, voice, security, and infrastructure requiring you to take into consideration dependencies, resources, configuration, and compliance. Complex projects, depending on how they are designed, implemented and supported have the potential to increase productivity or break the bank.

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Real World Stories

Complex jobs and projects come in all shapes and sizes. Here are real-world examples of complex jobs we’ve helped businesses, just like yours solve.

Growing Business with a Small Budget
This client had recently acquired two new office branches. They wanted to eliminate the need for an expensive server, replace their current Office licensing with O365 across all locations and tie their business communication, phone systems and servers all to one system while reducing their monthly phone bill. To complicate matters, they had a small budget and their current phone system was on a complicated Cisco platform that required expensive annual renewals for support and upgrades. Sound familiar? Here’s how the Blue Fox team helped them solve this problem.
Challenge
Wanted to install O365 to reduce onsite management and enhance ease of management across multiple locations

Limited budget allocated to replace their current server

No budget to rip and replace their Cisco server and voice infrastructure.

Expensive Cisco voice system with big renewal contract.

Expensive Monthly Phone Bills on Carrier Services
Solution
Created a virtual enviroment and installed Meraki to allow the IT team to manage all sofware, internet, storage and back-up from one location.

Moved all end users all on virtual server infrastructure—got out of old data center, onto their own equipment through server

Architected a shared network that “knit together” the existing Cisco voice server to a virtual environment that allowed new employees and site to spin up on a cloud-based Mitel system.

The hybrid system allowed users to continue to use their Cisco 4-digit dial without having to learn a new system.

Installed a SIP Trunk sever;

Consolidating all carrier services into one low-cost service; and

Migrated all numbers over as they came due.
Result
The client avoided having to renew their Exchange Server and brought the entire network under one “pane of glass” management.

Saved considerable time and money, by migrating two systems together avoiding the need to write one big check and do it all at once.

Lower Monthly Carrier Costs;

Enhanced paging capabilities and features; and we were

Able to maintain local area code numbers for employees in different locations.
Outdated System with Multiple Locations
Aging technology and shrinking budgets are not a new scenario for most IT departments. Many IT departments are faced with the task of figuring out how to stretch their IT budgets to do more with less. In the next story, we will demonstrate how a medium sized business replaced aging equipment used smart technology to make their budgets go farther.
Challenge
Multiple site management of aging PC’s connected to a large, flat network that would potentially take down the entire system

No process in place for ensuring security on the system;

No longer compliant with data regulations and laws

The anti-virus software and firewall were out of date, making it difficult to manage

Had an analog system in some sites and a cloud system in others

Using cloud phones but experiencing very poor and unreliable voice quality
Solution
The first step was to stabilize the desktop, server and firewall through a cloud portal that allowed IT to easily view and control everything from a single pane of glass.

Seamlessly integrated all sites through on a virtual server that supported new their internal software needs, their voice traffic and security needs.

Implemented a strategy & policy for maintaining security & compliance

Provided managed support to that would automatically provide windows, anti-virus and anti-malware updates

Implemented Meraki cloud firewall to easily manage network traffic with advanced security attached

After imlementing a SIP server, the on-premsis system was connected to a new VoIP system that allowed all sites to be managed on the cloud from a single system
Result
Streamlining the IT monitoring of network usage, bandwidth and storage provisioning and one subsystems that prevent one system from taking down the network!

Fewer out of pocket expenses for monthly phone bills, equipment replacement and overall resource costs

Gave the internal team one number to call around the clock (24/7) for any and all support issues.

Secure system that is always meets compliance regulations and ensure the data is safe

Implemented a cloud communication system that would stay connected with any employee on the go with a single number across mobile, deskphone, and softphone

Reduce the cost of carrier service by consolidating all carrier fees into one low monthly bill
Rapid Expansion That Had to Work the First
This was a company with a bright future who needed to spin up remote locations in under a week. Blue Fox carefully designed and implemented a solution that would allow this organization to repeat office new location openings by keeping the blueprint on a cloud image that could be configured remotely to install, implement and bring up the entire office infrastructure over the cloud in less than 72 hours. Here’s how we did it:
Challenge
Experiencing rapid growth and needed to open multiple locations in less than a week’s timeframe

Needed a process to manage security & compliance
Each branch site’s data had to be secure

All technology (phones, computers, voice, printers) had to work quickly and had to work out of the box

Needed IT support around the clock that could solve their problems on the spot

System had to fast and operational around the clock
Solution
Workspace as a Service (WaaS) gave this organization that ability to preconfigure the software and all equipment remotely and spin it up on demand from any workstation using Meraki Complete Stack with access points, switches, and firewalls, provides fast, reliable and secure guest Wi-Fi

4G wireless cards were included in the initial shipping to provide carrier service until internet could be set up.

Blue Fox Group provides around the clock monitoring and support to ensure security attacks and data security meets compliance standards.

To ensure reliable internet speeds a SIP server was installed to parse data and voice traffic keeping cloud applications working faster and ensuring security in the cloud working faster.

Provided around the clock help desk and support services; and
Monitoring of all equipment, software and network usage to ensure optimal performance.

Using Meraki’s portal view, all ports, slow connections and reported errors are isolated, tested and corrected remotely.
Result
Repurposed a “new office configuration” image that pulls all pre-configured server and software information upon command for easy repeat set-up and implementation; and

If something breaks, the system can be tested remotely, a part can be auto-downloaded, and configured on the spot.

Easy to read reports on updates, patches and network threats avoided.

One pane of glass management for IT.

Fast, safe and reliable quality of service for voice and data needs over the internet secure connections for data and voice use.

Provided support that could take a 7 am Saturday support call without having to charge the client extra money for unusual hours and staffing.

Clients’ data is always redundant and available.