It services

The Blue Fox Blog
The Blue Fox Blog
Everyone has an opinion when it comes to Office 365. When the traditional software suite transitioned to a platform of subscription services, users were hesitant to buy into Microsoft’s “your go-to...
Not every IT issue you face when you’re running your business will need you to engage with a Managed Service Provider (MSP). But there will be certain IT issues that can only be solved by...
Contact Center

Five “Proofs” That Your Contact Center Must Evolve into A Customer Engagement Center

Jan 29th, 2019 Business Analytics, IT Services, Phone Systems, Security Services, Cloud Communications
Customer Expectations on the Rise Traditionally, the contact center has been positioned purely as a voice-only sales and service center. It was the central point for solving customer problems and...
When 1+1=3 Blue Fox Group started working with Meraki a few years ago due to their advanced cloud-based endpoint management dashboards that give network administrators granular access to countless...
As per PR Newswire, by 2019, the managed IT service industry will expand to as much as $193 billion. One of the main reasons is that most small businesses are opting to outsource their IT...
SD-WAN for Better Cloud Performance

We’re Bringing Sexy Back to Cloud Performance

Jun 27th, 2018 IT Services, Phone Systems, Security Services, Cloud Communications
…with Mission-Critical, SLA-Bound Apps and Managed Bandwidth Consumption Delivered in Ways You Might Never Have Considered SD-WAN Is Bringing Sexy Back to Cloud Performance What could possibly...
Technology Myths

This We Know: 10 Everyday Technology Myths That Could Cost You Your Job

Dec 12th, 2017 IT Services, Phone Systems, Cloud Communications
1. MYTH: The more internet I add, the better my voice quality and cloud performance should be… I will just change my COX cable modem from 50 to 100 without spending a lot of extra money. It’s a...
Ready For Service

Anything as a Service Is Here to Stay

Nov 17th, 2017 IT Services, Cloud Communications
The Cloud is here to stay and Anything as a Service (XaaS) leads the way. Oh, how business has evolved. Not more than five years ago, many businesses considered a move of their major business...
Cloud Services

Disaster Brings a Renewed Demand for Cloud Services

Oct 24th, 2017 IT Services, Cloud Communications
Every business knows that a natural disaster is impossible to plan for. Unfortunately, hurricanes Irma and Harvey had a historic destructive impact on businesses. Many companies in these areas were...