Cloud communications
The Blue Fox Blog
Five “Proofs” That Your Contact Center Must Evolve into A Customer Engagement Center
Jan 29th, 2019 Business Analytics, IT Services, Phone Systems, Security Services, Cloud CommunicationsCustomer Expectations on the Rise
Traditionally, the contact center has been positioned purely as a voice-only sales and service center. It was the central point for solving customer problems and...
Why Consider Private Over Public Cloud for Your Business Communications?
Aug 03rd, 2018 Phone Systems, Security Services, Cloud Communications
If you are a bank and taking sensitive customer and account information, a public cloud option may not be for you.
If you are a hospital collecting patient-sensitive data from a mobile phone, a...
We’re Bringing Sexy Back to Cloud Performance
Jun 27th, 2018 IT Services, Phone Systems, Security Services, Cloud Communications…with Mission-Critical, SLA-Bound Apps and Managed Bandwidth Consumption Delivered in Ways You Might Never Have Considered
SD-WAN Is Bringing Sexy Back to Cloud Performance
What could possibly...
This We Know: 10 Everyday Technology Myths That Could Cost You Your Job
Dec 12th, 2017 IT Services, Phone Systems, Cloud Communications1. MYTH: The more internet I add, the better my voice quality and cloud performance should be… I will just change my COX cable modem from 50 to 100 without spending a lot of extra money. It’s a...
The Cloud is here to stay and Anything as a Service (XaaS) leads the way.
Oh, how business has evolved. Not more than five years ago, many businesses considered a move of their major business...
Disaster Brings a Renewed Demand for Cloud Services
Oct 24th, 2017 IT Services, Cloud CommunicationsEvery business knows that a natural disaster is impossible to plan for. Unfortunately, hurricanes Irma and Harvey had a historic destructive impact on businesses. Many companies in these areas were...
“Un-clouding” Cloud-based Communications
Apr 24th, 2017 IT Services, Phone Systems, Cloud CommunicationsThe Cloud-based Services Revolution has come with a lot of hype, as well as a good amount of confusion.
Three of the big questions that seem to be asked repeatedly by those in the technology-...
How to Convince Your Boss to Work With a Cloud Company
Mar 07th, 2017 IT Services, Phone Systems, Security Services, Cloud CommunicationsThe cloud is the future, but it looks as though everyone seems to know that except for your boss.
You know that working with a cloud company is going to make things so much easier for your own...
5 Reasons Cloud Communication Solutions are the Future
Mar 01st, 2017 IT Services, Phone Systems, Cloud CommunicationsRemember the panic of Y2K?
Some experts predicted our computers wouldn’t be able to process the fact that it was the year 2000 and all of our technology would cease working.
It caused a mild...