Business analytics

The Blue Fox Blog
The Blue Fox Blog
Contact Center

Five “Proofs” That Your Contact Center Must Evolve into A Customer Engagement Center

Jan 29th, 2019 Business Analytics, IT Services, Phone Systems, Security Services, Cloud Communications
Customer Expectations on the Rise Traditionally, the contact center has been positioned purely as a voice-only sales and service center. It was the central point for solving customer problems and...
Business Efficiency Strategies

7 Business Efficiency Strategies You Shouldn’t Miss

Mar 14th, 2017 Business Analytics, IT Services, Phone Systems
Are you looking for the best ways to streamline your business efficiency? While there is no shortage of opportunities and resources for increasing your business efficiency, it can be hard to...