Business analytics
The Blue Fox Blog
Five “Proofs” That Your Contact Center Must Evolve into A Customer Engagement Center
Jan 29th, 2019 Business Analytics, IT Services, Phone Systems, Security Services, Cloud CommunicationsCustomer Expectations on the Rise
Traditionally, the contact center has been positioned purely as a voice-only sales and service center. It was the central point for solving customer problems and...
7 Business Efficiency Strategies You Shouldn’t Miss
Mar 14th, 2017 Business Analytics, IT Services, Phone SystemsAre you looking for the best ways to streamline your business efficiency?
While there is no shortage of opportunities and resources for increasing your business efficiency, it can be hard to...