Voice data running over your data lines is essentially no more secure than any other application in your business infrastructure.
Still today, VoIP is growing at a rapid pace amidst the critical security challenges it poses.
Today, we look at VoIP as more than just a simple toll-saving alternative. It acts as an entire voice infrastructure replacing PBXs and various traditional telephony systems.
Your helpdesk & voice operations can completely be automated to address messaging and interactive multimedia collaboration.
6 Ways To Secure Your VoIP Phone System
1. Private VLANs
Private VLAN, also known as Virtual LAN, lets you segment & control your network dependencies in a better manner.
It’s your one-stop address to access your connected devices through the router, server, or network.
If you observe your architecture from an endpoint view, private VLANs have a really good design because they give you the ability to segregate your workstations so that they can’t talk to each other or perform any functions.
Such features let your VoIP phones work on another network that is entirely focused on voice operations. Dedicated voice LAN is a security privilege and allows for a better design.
2. Securing Credentials
The stolen email addresses are mostly used for phishing attacks.
“The average cost of a data breach is in the millions, and malicious attacks are on the rise, yet a whopping 73 percent of businesses are not ready to respond to a cyber attack."
For a business phone system, sometimes all it takes to hack your enterprise device is a Google search!
Most VoIP devices have their default passwords preset, which are publicly available in manuals online. Any experienced hacker can run a combination of keygen passwords to unlock access.
So, when you set up your business phone for the first time, do not forget to change your password to something sophisticated. Otherwise, there’s a great chance you might forget about it later!
Try using different passwords when accessing through different interfaces such as mobile & web. Don’t use the same password for both!
3. Deactivate International Calling
The perfect opportunity for cyber-criminals is to use business VoIP phones for hacking operations. Such operations have one major objective.
To pile up calling minutes for expensive international calls!
If your daily voice operations don’t require you to use international calling, disable this functionality.
You can configure blocking calls from outside your selected routes by determining allowable geographical connections for usage and can block others to keep a safe calling profile.
4. Security Patches
Security patches are released by your service provider, which are critical for your operations.
Keeping up with updates whether you’re using a softphone, VoIP, or any kind of firmware is a must.
If you’re managing your own software for your VoIP phones, deploy them on time, and be sure to keep a tab on security vulnerabilities that affect most organizations.
5. Limit Physical Access To Network Profile
How safe is your network, virtually and physically? Network hardware should be stored in a dedicated cabinet.
Such rooms should only be accessible to specific IT members. Such architecture ensures the physical security of your network as well as other IT systems.
Security cameras, multi-factor authentication, updated access controls can help you achieve a higher security stack.
6. Finding the Appropriate Vendor
When you find the best cloud phone service in Phoenix, you’re provided with the best security stack implemented for full-featured telephony services.
VoIP phone service helps lower costs for great feature services with more cloud-based functions that host business operations, in turn, minimizing hardware requirements for your small or medium-sized business.
That’s why you need Blue Fox Group backing your voice & data support with their state-of-the-art safe & secure VoIP business phone system.
Contact Blue Fox Group today at 1 (480) 941-8280.