Benefits & Advantages to help you make a better decision.
With Private Cloud, you get a business communication and collaboration system that just works, but for those of you interested in what's under the hood, let's break it down. The brains of the system reside in our high availability data centers that offer world-class reliability. For an additional level of service availability, there is an optional uplift to a geo-redundant data center configuration providing enhanced business continuity and disaster recovery. Information and voice call securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they're are in an office, on the road, or working from home.
Get the best of both worlds
MiCloud Flex at Mitel offers premier features in a private cloud setting. These features include:
- Rich unified communications
- Local number portability
- Direct inward dialing
- Flexible SIP bundles
- Unified messaging
- Multi auto attendant
- Enhanced mobility for smartphones, softphones, and tablets
- Audio / VideoconferencingAdvanced collaboration tools
- Contact center solutionsHybrid network solutions (e.g., MPLS, Cross-Connect)
- Mitel survivable gateways with local PRI bundles
- Instant messaging
- IM/Voice/Video presence
- Teleworker support
- Dual mode handoff
- Single number reach
Private Cloud Advantages
Get a complete enterprise-class communications solution in the cloud with customizable options and seamless integration with top business applications like Microsoft Lync/Skype, Salesforce, Google and more. You get everything you need in one cloud and one solution from the number one cloud provider.
#01 HOSTED UNIFIED COMMUNICATIONS-AS-A-SERVICE
Users enjoy the same communications experience anywhere, anytime on any device. Applications and information move seamlessly because they’re stored in the cloud. But they also feature advanced security protection to ensure that sensitive data remains safe.
#03 IDEAL FOR MULTI-OFFICE ENVIRONMENTS
Deliver a single communications portal that displays consistently on desktops, laptops, smartphones and tablets including Android, Blackberry, iOS and Microsoft devices. This gives customers the freedom to communicate using voice, email, text or chat from any device.
#05 WORK ANYWHERE
Get maximum flexibility to create your own communications environment without the complexity of managing it yourself. Solutions can easily be scaled up or down without time-intensive IT resources allowing your business to grow and add features at your own pace.
#02 MAXIMUM FLEXIBILITY AND SCALE
Bring Microsoft Outlook, Lotus Notes, Google, Lync/Skype and other applications into the conversation for true unified communications. MiCloud Flex also boasts robust features including presence-based awareness, instant video communication, visual voicemail, attendant console and much more.
#04 COLLABORATE SMARTER
Combine your contact center with CRM or other business applications to deliver real-time customer intelligence to agents across any medium (voice, video, chat, etc.) and identify customers based on stored profiles and intelligently route them to the right agents/resources.
#06 EXCEED CUSTOMER EXPECTATIONS
Want more answers?
Getting answers is as easy as reaching out and finding a time to talk. Private cloud is a revolutionary way to get the best of both worlds. Click the link below to connect.